Last updated: 2026

This Privacy Policy explains how Eneszti Creative Design, operated under the umbrella brand Eneszti Design Studio and owned by Eneszti Eszter Novak, collects, uses, and protects your personal information when you visit or make a purchase on www.eneszti.com (“Site”, “we”, “our”).

We are committed to protecting your privacy and handling your data with transparency and care, in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish and EU laws.

1. Personal Information We Collect

When you visit the Site, we collect certain information to operate the shop, process your orders, and improve your browsing experience.

a) Device Information

Collected automatically through cookies, log files, tags, and analytics tools.

Examples:

  • IP address
  • browser type and version
  • time zone
  • pages viewed
  • search terms
  • interaction with the Site

Purpose:

  • to load the Site correctly
  • to perform analytics and improve performance

Shared with:

  • WooCommerce (store platform)
  • analytics providers (e.g., Google Analytics)

 

b) Order Information

Collected when you place an order.

Examples:

  • name
  • billing and shipping address
  • email address
  • phone number
  • payment details (processed securely by payment providers)

Purpose:

  • to process and fulfill your order
  • to arrange shipping
  • to send invoices and confirmations
  • to detect fraud
  • to communicate with you about your purchase

Shared with:

  • WooCommerce
  • payment processors
  • shipping carriers

 

c) Customer Support Information

Collected when you contact us.

Purpose:

  • to provide support and respond to your requests

 

2. Minors

We do not knowingly collect personal information from children.
If you believe a minor has provided us with data, please contact us to request deletion.

 

3. Sharing Your Personal Information

We share your data only with trusted service providers necessary to operate the shop:

  • WooCommerce (store platform)
  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers
  • Analytics tools (e.g., Google Analytics)

We may also share information if required by law, such as responding to legal requests or protecting our rights.

 

4. Behavioural Advertising

We may use your information to provide personalized marketing or targeted ads.

Tools we use:

  • Google Analytics
  • Facebook Ads
  • Other advertising platforms

You can opt out of targeted advertising via:

  • Facebook: https://www.facebook.com/settings/?tab=ads (facebook.com in Bing)
  • Google: https://www.google.com/settings/ads/anonymous (google.com in Bing)
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads (advertise.bingads.microsoft.com in Bing)

You can also manage preferences via:
http://optout.aboutads.info/

 

5. How We Use Your Personal Information

We use your data to:

  • offer products for sale
  • process payments
  • fulfill and ship orders
  • provide customer support
  • send updates, offers, and newsletters (only with your consent)
  • improve the Site and user experience

 

6. Lawful Basis (GDPR)

If you are located in the EEA, we process your data under the following legal bases:

  • your consent
  • performance of a contract
  • compliance with legal obligations
  • legitimate interests (that do not override your rights)

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless you request deletion.

You may request erasure at any time.

 

8. Automated Decision-Making

We do not use automated decision-making that has legal or significant effects on you.

WooCommerce may use limited automated tools to prevent fraud (e.g., temporary IP deny lists).

 

9. Your Rights (GDPR)

You have the right to:

  • access your personal data
  • request correction or deletion
  • restrict or object to processing
  • request data portability
  • withdraw consent at any time

To exercise these rights, contact us at: eneszti@eneszti.com

Your data may be processed or stored outside the EU by trusted service providers.
We ensure all transfers comply with GDPR requirements.

 

10. Cookies

Cookies help us improve your browsing experience.
We use functional, performance, and analytics cookies.

You can manage or disable cookies in your browser settings.
Please note that disabling cookies may affect site functionality.

For more information, visit:
www.allaboutcookies.org

 

11. Do Not Track

Because there is no consistent industry standard, we do not alter our data practices when receiving a Do Not Track signal.

 

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements.
The updated version will always be posted on this page.

 

13. Contact Information

For questions, concerns, or data requests, contact:

Eneszti Creative Design
Operated by Eneszti Design Studio
Owner: Eneszti Eszter Novak
Email: eneszti@eneszti.com
Location: Spain

If you are not satisfied with our response, you may contact your local data protection authority.