Privacy Policy

Last updated: 2026

This Privacy Policy explains how Eneszti Creative Design, operated under the umbrella brand Eneszti Design Studio and owned by Eneszti Eszter Novak, collects, uses, and protects your personal information when you visit or make a purchase on www.eneszti.com (“Site”, “we”, “our”).

We are committed to protecting your privacy and handling your data with transparency and care, in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish and EU laws.

1. Personal Information We Collect

When you visit the Site, we collect certain information to operate the shop, process your orders, and improve your browsing experience.

  • a) Device Information: Collected automatically through cookies, log files, tags, and analytics tools (IP address, browser type, time zone, pages viewed). Purpose: to load the Site correctly and perform analytics.

  • b) Order Information: Collected when you place an order (name, billing/shipping address, email, phone number). Purpose: to process and fulfill your order, arrange shipping, send invoices, and communicate regarding your purchase.

  • c) Customer Support Information: Collected when you contact us. Purpose: to provide support and respond to your requests.

2. Minors

We do not knowingly collect personal information from children. If you believe a minor has provided us with data, please contact us to request deletion.

3. Sharing Your Personal Information

We share your data only with trusted service providers necessary to operate the shop (WooCommerce, payment processors like Stripe/PayPal, shipping carriers, and analytics tools like Google Analytics). We may also share information if required by law.

4. Behavioural Advertising

We may use your information for personalized marketing or targeted ads via tools such as Google Analytics and Facebook Ads. You can opt out of targeted advertising via platform settings (Facebook, Google, Bing) or via http://optout.aboutads.info/.

5. How We Use Your Personal Information

We use your data to: offer products, process payments, fulfill orders, provide support, send updates (with consent), and improve the Site experience.

6. Lawful Basis (GDPR)

If you are located in the EEA, we process your data based on: your consent, performance of a contract, compliance with legal obligations, and legitimate interests.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the described purposes, or until you request erasure.

8. Automated Decision-Making

We do not use automated decision-making that has legal effects. WooCommerce may use limited automated tools for fraud prevention.

9. Your Rights (GDPR)

You have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at: hello@eneszti.com

10. Cookies

We use functional, performance, and analytics cookies. You can manage or disable these in your browser settings. For more information, visit: www.allaboutcookies.org.

11. Do Not Track

We do not alter our data practices when receiving a Do Not Track signal.

12. Changes to This Policy

Updates to this policy will be posted on this page.

13. Contact Information

For questions or data requests, contact: Eneszti Creative Design | Operated by Eneszti Design Studio Owner: Eneszti Eszter Novak Email: hello@eneszti.com

Service Provider Data: Name: Eszter Novak NIE: ESY9074063W Registered as Autónomo under the Spanish Social Security System (RETA). Fiscal address: Calle Patrizio Zammit 60, 03182 Torrevieja, Alicante (This address is for legal and administrative purposes only. No customer service or in-person visits are available at this location.)